bd89i Privacy Policy
Our complete and transparent policy on how your personal information is collected, stored, and kept secure on the bd89i platform is described here.
bd89i ("we", "our", or "platform") is committed to providing a safe and responsible online betting and casino experience for users in Bangladesh. In this privacy policy we have explained in detail what information we collect, why we collect it, how we use it, and what steps we take to protect your information. Protecting your privacy is both a legal obligation and an ethical responsibility for us.
Scope of Data Collection
We collect various types of information during registration and use of services on the bd89i platform. This information is divided into two main categories: information you provide directly and information collected automatically through your use of the platform.
Directly Provided Information
- Full name and date of birth
- Email address
- Mobile number (for verification)
- Payment method details (bKash, Nagad, Rocket, Upay account numbers)
- Identity verification documents (National ID card or passport)
- Address information
- Login credentials (username and encrypted password)
Automatically Collected Information
- IP address and device type
- Browser and operating system information
- Platform usage patterns and session information
- Information obtained from cookies and tracking technologies
- Transaction history and betting activity
- Log files and error reports
- General geolocation information
Purpose of Data Use
We use your collected information only for the specific purposes listed below. Under no circumstances is your information sold to third parties without authorization.
Account Management
Information required to create, verify, and maintain your account is processed. Age verification (21+) and identity confirmation are also part of this process.
Financial Transactions
Payment information is used to process deposits and withdrawals through bKash, Nagad, Rocket, and Upay, and to ensure transaction security.
Customer Support
Our 24/7 live chat support team is given access to the necessary information to resolve your issues and answer your questions.
Fraud Prevention
Information is analyzed to detect and prevent suspicious activity, money laundering, and fraudulent transactions.
Service Improvement
Usage patterns are analyzed to improve your experience and enhance platform functionality. No personal identity is involved in this.
Communication and Promotions
You are contacted by email to inform you about bonus offers, new games, and important updates. You can stop this communication at any time.
Data Protection Measures
bd89i follows the highest industry standards in protecting your personal information. We are committed to remaining worthy of your trust as a reliable and secure platform.
SSL Encryption
All data transfers on our platform are secured through 256-bit SSL (Secure Socket Layer) encryption technology. This means your personal information and financial data are completely confidential and cannot be read or altered by third parties.
Data Storage Policy
Your information is stored on secure servers with strict access controls applied. Only authorized staff who need it for their work can access your information. All access is logged and audited.
Password Security
Your password is never stored in plain text. It is encrypted using a strong hashing algorithm. No bd89i employee will ever ask you for your password — if anyone does, treat it as a fraudulent attempt.
Data Sharing with Third Parties
bd89i does not sell your personal information. However, limited information may be shared with trusted partners in certain specific situations to provide services.
Payment Processors
Only the information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay. They are governed by their own privacy policies.
Legal Obligations
We may be required to disclose information to comply with court orders, lawful requests from law enforcement agencies, or applicable laws. In such cases we provide the minimum information legally permitted.
Service Provider Partners
Gaming software providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming) and technology partners may receive limited information necessary to provide services. They all operate under strict confidentiality agreements.
Cookies and Tracking Technology
Cookies and similar technologies are used on the bd89i website to improve your browsing experience and ensure platform functionality.
Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, perform security checks, and save your preferences. These cookies cannot be disabled.
Analytics Cookies
These cookies are used to understand how users are using the platform and to improve service quality. The information collected through these is completely anonymous.
Preference Cookies
These cookies help remember language preferences, site theme, and other personalized settings. They make each of your visits more convenient.
Cookie Controls
You can control or delete non-essential cookies through your browser settings. However, disabling some cookies may limit certain platform functionality.
Your Rights
As a user of the bd89i platform, you have several important rights over your own personal information. We respect these rights and are ready to assist you in exercising them.
Right to Access Information
You can request a copy of the information stored about you from us at any time. We will provide it within a reasonable time after receiving your request.
Right to Correct Information
If there is any incorrect or incomplete information in your profile, you can request that it be corrected or updated. You can update much of the information yourself from account settings.
Right to Delete Information
In certain circumstances you can request the deletion of your personal information. However, we may retain necessary information in cases of legal obligations, fraud investigations, or ongoing disputes.
Right to Opt Out of Promotional Communications
You can stop receiving promotional emails at any time. Every promotional email will include an unsubscribe option. However, important service-related notifications will still be sent.
Data Retention Period
How long your information is retained depends on the type of information and the purpose for which it was collected.
While Account Is Active
Your profile information, transaction history, and preference settings are retained for the entire time your account remains active. This helps us provide you with uninterrupted service.
After Account Closure
Even after you close your account, certain information (particularly financial transaction records) may be retained for a specified period to meet legal obligations.
Protection of Minors' Information
bd89i provides services only to individuals aged 21 or older. We never knowingly collect personal information from anyone under the age of 21.
Age verification at the time of registration is mandatory. If information reaches us indicating that a user is under 21, we will immediately suspend that account and delete all associated information. If parents believe their child has opened an account without authorization, please contact our support team immediately.
Policy Changes
We may update this privacy policy from time to time. If there are any significant changes, we will notify you by email or through a notice on the platform.
How to Stay Informed About Updates
- The "Last Updated" date at the top of this page will always reflect the date of the most recent change.
- A notification will be sent to your registered email address for significant changes.
- Continued use of the platform after changes will be considered as your acceptance of the updated policy.
- If you do not agree with the changes, you may request to close your account.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following.
Live Chat
Our support team is available 24/7 on live chat in Bengali. Use live chat for the fastest assistance.
For detailed privacy-related requests, email us at: [email protected]